Question 1

What is the purity of your peptides?

Accepted Answer

All of our peptides are synthesized to ≥99% purity, verified via HPLC analysis. A Certificate of Analysis is included with every order documenting exact purity percentages.

Question 2

Are these products for human use?

Accepted Answer

No. All products are sold strictly for in-vitro research and laboratory use only. They are not intended for human or veterinary use, and are not dietary supplements or drugs. By purchasing, you confirm that you understand and agree to these terms.

Question 3

What is included in the Full Kit option?

Accepted Answer

Full Kits include the lyophilized peptide powder, bacteriostatic water (BAC water) for reconstitution, sterile syringes, alcohol swabs, and a mixing vial. Everything needed for convenient reconstitution in a research setting.

Question 4

How should I store the peptides?

Accepted Answer

Unreconstituted (lyophilized) peptides should be stored at -20°C for long-term storage, or 2-8°C (refrigerator) for short-term storage up to 30 days. Once reconstituted, store at 2-8°C and use within 28 days.

Question 5

Do you ship internationally?

Accepted Answer

Currently, we ship within the United States only. All orders placed before 2PM EST are processed and shipped the same business day. We use tracked shipping with temperature-controlled packaging.

Question 6

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, American Express, Discover) processed securely through Stripe. All transactions are encrypted and PCI-compliant.

Question 7

Can I return or exchange a product?

Accepted Answer

Due to the nature of research chemicals, we cannot accept returns on opened products. Unopened products may be returned within 14 days of delivery for a full refund. Damaged or incorrect orders are replaced at no charge.

Question 8

Do you provide Certificates of Analysis?

Accepted Answer

Yes. Every order ships with a batch-specific Certificate of Analysis (COA) documenting HPLC purity, mass spectrometry results, appearance, and solubility data.

Frequently Asked Questions